What Terms and Conditions Apply to my Vodafone Infinite Plan, Vodafone Cap or Vodafone Bundled Mobile Broadband Product?
(a) This document sets out terms and conditions that apply to specific Vodafone contracts and products (collectively, the "Products").
(b) The terms and conditions that will apply to your Product or Products are:
(i) all the terms and conditions provided to you when you agree to purchase a Product, including the terms and conditions contained in this document and any terms and conditions contained in any application form you complete when purchasing a Product; and
(ii) all the terms and conditions contained in the Vodafone Standard Form of Agreement (SFOA), which is available at vodafone.com.au, (collectively, the "Terms").
(c)When you agree to purchase a Product, you accept the Terms. Your contract with Vodafone commences on your acceptance of the Terms.
(d) Some Products have a minimum contract term. If your contract is terminated before the end of this term, you may be required to pay fees, such as an Early Exit Fee or a Handset Recovery Fee. Depending on the Product this may be in addition to any applicable handset payments and additional or excluded call, data or service costs. Early Exit Fees are set out in the pricing table for your Product.
(e) Activation of your Product may occur after your contract has commenced. Any minimum contract term that applies commences when your Product is activated.
(f) You may suspend your contract for between 1 and 3 consecutive calendar
months once during the minimum contract term. You will be charged a fee for
each month if your contract is suspended. Your minimum contract term will
be extended by the period of any suspension.
(g) The Terms may be changed by Vodafone from time to time. Vodafone will
comply with relevant laws, regulations and industry codes if it makes any
such changes.
For more information, call Vodafone on 1300 650 410 or visit vodafone.com.au.
Important Things You Need to Know
Availability
(a) The Products are for personal use only, and are not available to medium to
large business/corporate and commercial customers. Medium to large
business/corporate and commercial customers should contact Vodafone for
information about Vodafone’s business products.
(b) The Products are available to credit approved customers only.
(c) Unless otherwise stated, only one Vodafone Infinite Product or Vodafone
Cap Product, together with a maximum of one Vodafone Bundled Mobile
Broadband Product can be used per connection to the Vodafone network.
(d) Devices may be locked to the Vodafone network. A fee may apply to
unlock.
(e) Vodafone’s Fair Use policy applies to all Vodafone Products.
Factors affecting availability and performance
(a) Network coverage and many other factors may affect the availability and
performance of certain Products.
(b) Certain Products, services and functions are only available if used in
conjunction with a compatible mobile or other device and if in a compatible
coverage area. Not all devices are compatible with Vodafone networks.
(c) All Vodafone services are subject to device capabilities and network
limitations and availability. A compatible 3G device is required to access 3G
services. If you have a handset which is U2100MHz or U2100/850MHz
compatible but not U900MHz compatible you will experience 3G coverage in
metro areas (3G Mobile Broadband Standard Coverage area and, if available
for your handset, the 850 Mobile Broadband Coverage area) and 2G (2.5G
GPRS or 2.75G Edge) in all other coverage areas. If you have a modem
which is U2100MHz or U2100/850MHz compatible but not U900MHz
compatible you will experience 3G coverage in metro areas (Vodafone 3G
Mobile Broadband Standard Coverage area and, if available for your modem,
the Vodafone 850 Mobile Broadband Coverage area) but no coverage at all in
other areas of Australia (i.e. no coverage in Vodafone’s 3G Mobile Broadband
Regional Coverage area). Broadband speeds and high bandwidth
applications, such as video streaming, video calling, Mobile TV and full track
downloads, are only available in Vodafone’s 3G Mobile Broadband Standard
Coverage area; and, if you have a U850MHz compatible device, in
Vodafone's 850 Mobile Broadband Coverage area; and, if you have a
U900Mhz compatible device, Vodafone’s 3G Mobile Broadband Regional
Coverage area (however speeds in Vodafone’s 3G Mobile Broadband
Regional Coverage area will be slower than when in Vodafone’s 3G Mobile
Broadband Standard Coverage area or, if available for your device,
Vodafone's 850 Mobile Broadband Coverage area). You agree to refer to
www.vodafone.com.au/coverage for coverage details and
vodafone.com.au/devicefrequency for details of devices and their frequencies
before purchase, so that you can confirm that for your intended use of the
services, your address/es are located in the appropriate Vodafone coverage
areas and that the device you wish to select is compatible with the Vodafone
coverage area where your address/es are located.
(d) Notwithstanding anything else in Vodafone’s contract with you, Vodafone may
provide services to you using any telecommunications network Vodafone
considers appropriate, including (but not limited to) the "Vodafone" networks
operated by, for or on behalf of Vodafone Network Pty Limited and Vodafone
Australia Pty Limited and the "3" network operated by, for or on behalf of
Vodafone Hutchison Australia Pty Limited. For more information about these
networks, see the coverage maps available at
www.vodafone.com.au/coverage and www.three.com.au/coverage.
Data services
(a) For Products that provide data access capabilities, a data session starts when
you first connect to data services and ends when you disconnect from data
services.
(b) When using data services, some internet services, including web sites and
email, may not be accessible.
(c) Subject to your rights under the Competition and Consumer Act 2010 or other
relevant legislation (including the Australian Consumer Law), Vodafone does
not make any warranty regarding any software or data provided or available
to you in connection with data services, including with respect to how that
software or data operates on your device or interacts with applications.
(d) Unless otherwise stated, data usage is measured as the combination of both
data you send (upload) and receive (download).
Data service access devices (Vodafone Bundled Mobile Broadband Products
only)
(a) It is your responsibility to confirm that data service access hardware (including
any Modem or Pocket WiFi™ device) is compatible with each PC, laptop or other
computing device that you will use your Vodafone Bundled Mobile Broadband
Product with.
(b) Non-Vodafone supplied USB Modems or Tablet devices can only work on
our network if they are compatible, unlocked, and have not been reported as lost
or stolen devices.
(c) Vodafone is not required to provide you with technical support if you use
non-Vodafone supplied data service access hardware (such as your own USB
Modem or Tablet device), although Vodafone may do so at its discretion.
(d) The Pocket WiFi™ device can operate with a maximum of 5 WiFi enabled
devices at any one time.
Rates and charges
(a) Details of the rates and charges, including any minimum spends which apply
to the Products are contained in the Terms. The minimum total cost over
contract term is calculated by multiplying the minimum monthly spend by the
contract term.
(b) Vodafone Infinite Plan and Vodafone Cap Products feature "included value".
Included value can be used to pay for many (but not all) services available
from Vodafone. Included value is credited to you for payment of your
minimum monthly spend.
(c) The Vodafone Bundled Mobile Broadband Products offer "included data".
Included data can be used to upload and download data to or from the
internet via a compatible Mobile Broadband device. Included Value is credited
to you for payment of your minimum monthly spend.
(d) If your usage of a Product exceeds your included value or included data (as
appropriate), or you use a service that is not payable from your included value
or included data (as appropriate), you will be charged an amount additional to
your minimum monthly spend.
(e) Unless otherwise stated, if you do not use all your included value and/or your
included data (as appropriate) in the relevant month, that included value
and/or included data (as appropriate) is forfeited, is not refundable, and will
not carry over into any other month.
(f) Unless otherwise stated, the section of the Terms titled “Vodafone Rates:
What is payable from my Vodafone Infinite Plan or my Vodafone Cap
Product’s included value?” specifies which services are or are not available to
be paid from your included value and the rate at which additional services will
be charged.
(g) For Vodafone Bundled Mobile Broadband Products, all non-data use (eg
voice calls, SMS/MMS and content) is charged in addition to your Minimum
Monthly Spend. Refer to the Section titled – “Rates and Charges for Non-
Data Use on Bundled Mobile Broadband Products” for the rate at which these
services will be charged.
(h) Each call charge is rounded up to the nearest cent before GST is included.
(i) Unless otherwise stated, call usage is billed in blocks of 60 seconds for
Vodafone Infinite Plans Products and Vodafone Cap Products. Usage is
rounded up to the end of the current block.
(j) All rates and charges are subject to change. Vodafone will comply with
relevant regulations and industry codes with respect to such changes.
Billing
(a) In your first bill, you will be charged your minimum monthly spend for the
following month. Your first bill may also include a prorated amount from the
date you connected to your first bill.
(b) You may choose to purchase additional Products from time to time. Charges
for these Products will be applied to your bill.
(c) Paperless billing is the default bill delivery method for Vodafone customers.
Vodafone will provide paper bills without charge to disabled or disadvantaged
customers. Otherwise, Vodafone will not provide paper bills except in special
circumstances, in which case, at its discretion, Vodafone may charge $2.20
per paper bill.
Vodafone Cap and Vodafone Infinite Products
Vodafone Cap Products
This table specifies minimum monthly spend pricing and minimum contract terms for
Vodafone Cap Products, which include Vodafone Cap Contract Products and
Vodafone SIM Only Cap Products:
| |
Minimum Spend over contract term) |
|
Minimum Monthly Spend |
SIM Only (Month to Month) |
12 month contract term |
24 month contract term |
Early Exit Fee (N/A for SIM Only) |
$19 |
Not available |
Not available |
$456 |
$19 x remaining months on contract |
$20 |
$20 |
Not available |
Not available |
N/A |
$29 |
N/A |
$348 |
$696 |
$29 x remaining months on contract |
$35 |
$35 |
Not available |
Not available |
N/A |
$49 |
N/A |
$588 |
$1176 |
$49 x remaining months on contract |
$55 |
$55 |
Not available |
Not available |
N/A |
$59 |
N/A |
$708 |
$1416 |
$59 x remaining months on contract |
$79 |
Not available |
$948 |
$1896 |
$79 x remaining months on contract |
* Must connect for minimum one month and recurring monthly access fee will be charged until
the end of the month in which you notify us you wish to discontinue the service.
** $45 SIM Only Cap available by calling 1300 300 404 only. At time of connection, your
monthly access fees will appear on your bill as $55 with a $10 discount applied. As you have
signed up to the $45 SIM only cap you will get the inclusions of the $45 SIM Only Cap and
your bill will change in the coming months to reflect the $45 SIM Only Cap.
Vodafone Infinite Products
This table specifies minimum monthly spend pricing and minimum contract terms for
Vodafone Infinite Products, which include Vodafone Infinite Plan Products and
Vodafone Month to Month Infinite Plan Products:
| |
Minimum Spend over contract term |
|
| Minimum Monthly Spend |
Month to Month * |
12 month contract term |
24 month contract term |
Early Exit Fee (N/A for Month to Month) |
$45 |
$45 |
N/A |
N/A |
N/A |
$50 |
N/A |
$600 |
$1200 |
$50 x remaining months on contract |
$60 |
$60 |
N/A |
N/A |
N/A |
$65 |
N/A |
$780 |
$1560 |
$65 x remaining
months on
contract |
$80 |
$80 |
N/A |
N/A |
N/A |
$85 |
N/A |
$1020 |
$2040 |
$85 x remaining
months on
contract |
$90 |
$90 |
N/A |
N/A |
N/A |
$100 |
N/A |
$1200 |
$2400 |
$100 x remaining months on contract |
* Must connect for minimum one month and recurring monthly access fee will be charged until
the end of the month in which you notify us you wish to discontinue the service.
Terms for Vodafone Infinite and Vodafone Cap Products
The following terms and conditions apply to you if you purchase a Vodafone Infinite
Product or Vodafone Cap Product:
(a) You will receive a data allowance or Unlimited BlackBerry® Email
(BlackBerry® Internet Service (BIS version) allowance (not available with $19
or $29 Cap Contract Products, $20 SIM Only Cap Products or $45 Month to
Month Vodafone Infinite Products or a $50 Vodafone Infinite Product)).
(b) If you have chosen to include Unlimited BlackBerry® email with your
Vodafone Infinite Product or Vodafone Cap Product, paragraphs (d) – (i) in
the section titled “Unlimited BlackBerry® Email and Internet Browsing Packs
Products" below also apply to you.
(c) If you have chosen to include a Vodafone Bundled Mobile Broadband Product
with your Vodafone Infinite Product or Vodafone Cap Product, the entire
section titled "Vodafone Bundled Mobile Broadband Products" below also
applies to you.
(d) Any data allowance which is part of your included value is only available for
use via your compatible handset. It is not available for use on a mobile
broadband device.
(e) You may change from one Vodafone Infinite Product or Vodafone Cap
Product to another Vodafone Infinite Product or Vodafone Cap Product once
per monthly billing period by calling Vodafone Customer Care, and agreeing
to the terms and conditions of the new Vodafone Infinite Product or Vodafone
Cap Product. Any credit or other benefits from your existing Product will be
forfeited, unless otherwise advised. If you are changing to a less expensive
Vodafone Infinite Product or Vodafone Cap Product or to a month to month
Product or to a prepay Product, fees, including a Plan Change Fee may
apply. Any Product change will take effect from the start of your next monthly
billing period. Contact Vodafone Customer Care for more information.
(a) Standard rates apply once your monthly data allowance has been exhausted.
Additional data charges cannot be paid from your Vodafone Infinite Product’s
or Vodafone Cap Product’s included value.
(f) Your data allowance can only be used in Australia, on Vodafone networks.
The following term (g) only applies to you if you purchase a 12 or 24 month Vodafone
Infinite Plan Product or 12 or 24 month Vodafone Cap Contract Product (this term
does not apply to any Vodafone Month to Month Infinite Plan Product or any SIM
Only Cap Product):
(g) Any $0 upfront or discounted mobile device offers are only available from
Vodafone’s selected mobile device range at the time that you agree to a
contract and cannot be redeemed for cash or as a credit against your service
costs with Vodafone. These mobile device offers are not available if you
switch between contracts during the minimum contract term.
The following terms and conditions (h) – (j) only apply to you if you purchase a
Vodafone Month to Month Infinite Plan Product or a SIM Only Cap Product (these
terms and conditions do not apply to any 12 or 24 month Vodafone Infinite Plan
Products or 12 or 24 month Vodafone Cap Contract Products):
(h) Charges for your Month to Month Infinite Plan Product or SIM Only Cap
Product are in addition to any handset repayments (if applicable).
(i) The Minimum Monthly Spend is payable for each full monthly billing cycle in
advance.
(j) If you add or remove the Month to Month Infinite Plan Product or SIM Only
Cap Product mid billing cycle, the Minimum Monthly spend will be pro-rated.
Unlimited BlackBerry® Email and Internet Browsing Packs Products
This table specifies minimum monthly spend pricing, minimum contract terms and
monthly data allowances for Vodafone Unlimited BlackBerry® Email and Internet
Browsing Packs Products for the BlackBerry® Internet Service (BIS):
Contract term |
Minimum monthly
spend |
Monthly data allowance |
Contract minimum spend |
Early Exit Fee |
Monthly |
$20 |
Unlimited
BlackBerry®
Email and
Internet
Browsing
(BIS) |
$20 |
None |
12 months |
$10 |
Unlimited
BlackBerry®
Email and
Internet
Browsing
(BIS) |
$120 |
$5 x remaining months on contract |
24 months |
$10 |
Unlimited
BlackBerry®
Email and
Internet
Browsing
(BIS) |
$240 |
$5 x remaining months on contract |
The following terms and conditions apply to you if you purchase an Unlimited
BlackBerry® Email and Internet Browsing Pack Product:
(a) Vodafone Unlimited BlackBerry® Email and Internet Browsing Pack Products
are available to you if you are connected and remain connected to a valid
Vodafone Infinite Product or Vodafone Cap Product. If your Vodafone Infinite
Product or Vodafone Cap Product is cancelled, your Unlimited BlackBerry®
Email and Internet Browsing Pack will also automatically be cancelled.
(b) Minimum monthly spend for Unlimited BlackBerry® Email and Internet
Browsing Pack Products excludes any additional mobile device payments (if
applicable).
(c) Cancellation will take effect from the end of the month on which you tell us
that you want to stop receiving the Vodafone Unlimited BlackBerry® Email
and Internet Browsing Pack Product. You will be billed until the end of that
month.
(d) Unlimited BlackBerry® Email and Internet browsing pack gives you unlimited
BlackBerry data (BlackBerry® Internet Service (BIS) version only – excludes
Blackberry® Enterprise Solution (BES) version) which includes BlackBerry®
Email and Internet browsing, Facebook® and other applications, when
accessed via the BlackBerry Access Point (APN) within Australia. Vodafone’s
Fair Use Policy applies. Additional charges apply for some services such as
video streaming (e.g. YouTube) and single file downloads over 3 MB.
Included voice value cannot be used for data. Slower speeds (2.5G GPRS or
2.75G Edge coverage) will be experienced in 3G 900Mhz areas for devices
that do not have the 3G 900Mhz band support as well as 2G devices that
have no 3G band support (3G 2100/850Mhz or 3G 2100/900Mhz).
See vodafone.com.au/devicefrequency for details of devices and their
frequencies. See vodafone.com.au/coverage for coverage details. Service
subject to device capabilities, network limitations & customer location.
(e) In addition to these terms and conditions, Research In Motion’s standard
terms and conditions associated with the use of BlackBerry® from Vodafone,
the BlackBerry® Internet Service, the BlackBerry ® Built-In handheld and
other associated products will also apply to your use of these products and
services. BlackBerry®, RIM®, Research In Motion®, SureType®,
SurePress™ and related trademarks, names and logos are the property of
Research In Motion Limited and are registered and/or used in the U.S. and
countries around the world. Used under license from Research In Motion
Limited.
(f) Unlimited BlackBerry® Email and Internet Browsing (BlackBerry® Internet
Service (BIS)) can only be activated on BlackBerry® Built-In handhelds as
authorised by Vodafone and Research in Motion. The BlackBerry® browser
icon or any specific application loaded on your BlackBerry® at the time of
purchase (excluding Compass) must be used to access the internet to ensure
data usage is taken out of your Unlimited BlackBerry® Email and Internet
Browsing Product’s included data allowance.
(g) Download of applications from BlackBerry® App World™ is included in your
Unlimited BlackBerry® Email and Internet Browsing Product’s included data
allowance, but the price for any application purchased is not included, and will
be charged to you as an additional amount.
(h) Data usage by some services available on Vodafone networks, including
some internet services, cannot be paid from your Unlimited BlackBerry®
Email and Internet Browsing Product’s included data allowance. Use of these
services may incur an additional charge, at the rates specified in the “Not
payable from included value” table below.
(i) Data allowances can only be used in Australia, on Vodafone networks.
Vodafone Rates: What is payable from my Vodafone Infinite Plan or Vodafone Cap Product’s included value?
Payable from included value
This table details all services that can be paid from your Vodafone Infinite Plan or Vodafone Cap Product’s included value (unless stated
otherwise), and the charge rate for those services. If a service’s rate is stated to be “unlimited”, you will not be charged any additional amount
for use of that service.
If you ever exhaust your included value, you will be charged an additional amount for all additional services you use at the rates specified in this
table.
| |
Vodafone Infinite Plan Product |
Vodafone Cap Product |
| |
$45 Month
to
Month
& $50
Plans |
$60 Month to Month & $65Plans |
$80
Month
to
Month &
$85
Plans |
$90
Month to
Month &
$100
Plans |
$19 |
$20 |
$29 |
$35 |
$45 |
$49 |
$55 |
$59 |
$79 |
| Service |
Rate for Service |
Rate for Service |
| Standard National Voice calls (on Vodafone
network, including calls to Vodafone and 3
mobiles) |
Unlimited |
38c
connection
fee + 98c
per 60
seconds |
Unlimited |
| Standard National Voice calls (other
networks) |
Unlimited |
38c connection fee + 98c per 60 seconds |
| National Video calls |
Unlimited |
38c connection fee + 1.5x Standard National Voice calls (other
network) rate |
| National and International TXT
(for standard SMS of up to 160 characters) |
Unlimited for standard personal TXT sent
from within Australia to individuals. |
30c per message |
Unlimited for standard
personal TXT sent from
within Australia to |
| |
Vodafone Infinite Plan Product |
Vodafone Cap Product |
| |
$45 Month to Month & $50 Plans |
$60 Month to Month & $65Plans |
$80
Month
to
Month &
$85
Plans |
$90
Month to
Month &
$100
Plans |
$19 |
$20 |
$29 |
$35 |
$45 |
$49 |
$55 |
$59 |
$79 |
| Service |
Rate for Service |
Rate for Service |
National and International PXT®
(text, pic, and audio)
National and International Video PXT® |
Excludes premium and re-routed TXT. Offer
cannot be used for commercial purposes or
for resale purposes. TXT/PXT® to Pivotel
network not available.
Unlimited for standard personal PXT sent
from within Australia to individuals.
Excludes premium and re-routed PXT. Offer
cannot be used for commercial purposes or
for resale purposes. TXT/PXT® to Pivotel
network not available.
Unlimited for standard personal PXT® sent
from within Australia to individuals.
Excludes premium and re-routed PXT®.
Offer cannot be used for commercial
purposes or for resale purposes. TXT/PXT®
to Pivotel network not available. |
55c per message
75c per message |
individuals.
Excludes premium and rerouted
TXT. Offer cannot
be used for commercial
purposes or for resale
purposes. TXT/PXT® to
Pivotel network not available. Unlimited for standard personal PXT® sent from
within Australia to
individuals.
Excludes premium and rerouted
PXT®. Offer cannot
be used for commercial
purposes or for resale
purposes. TXT/PXT® to
Pivotel network not available. Unlimited for standard
personal PXT® sent from
within Australia to
individuals.
Excludes premium and rerouted
PXT®. Offer cannot |
| |
Vodafone Infinite Plan Product |
Vodafone Cap Product |
| |
$45
Month
to
Month
& $50
Plans |
$60
Month
to
Month &
$65
Plans |
$80
Month
to
Month &
$85
Plans |
$90
Month to
Month &
$100
Plans |
$19 |
$20 |
$29 |
$35 |
$45 |
$49 |
$55 |
$59 |
$79 |
| Service |
Rate for Service |
Rate for Service |
| Calls to Customer Care |
Unlimited |
Unlimited |
| Mobile Internet access to Facebook,
MySpace, Twitter, FourSquare and
LinkedIN |
Unlimited |
Unlimited |
| Voicemail – Deposits |
Unlimited |
Unlimited |
| Voicemail – Retrievals |
35c connection fee + 50c per |
Unlimited |
38c connection fee + 98c per 60 seconds |
| Calls to 13 and 1300 numbers |
35c connection fee + 50c per 60
seconds |
Unlimited |
38c connection fee + 98c per 60 seconds |
| Calls to 18 and 1800 numbers |
35c connection fee + 50c per 60
seconds |
Unlimited |
38c connection fee + 98c per 60 seconds |
| Re-routed voice calls |
40c connection fee + 1.20c per 60 seconds 28c per message $1.10 connection fee + Standard National
Voice call rate if you are through-connected $1.10 connection fee + applicable
international voice call rate if you are throughconnected 37c connection fee + 82c per 60 secs (GST is not
applicable for international roaming. Rate is
represented as ex GST) |
38c connection fee + $1.20 per 60 seconds 30c per message $2.60 connection fee + Standard National Voice call rate if you are through-connected $2.60 connection fee + applicable international voice call rate if
you are through-connected 34c connection fee + 89c per 60 secs (GST is not applicable for
international roaming. Rate is represented as ex GST) |
| Re-routed TXT or PXT |
| Calls to National Directory Assist (1223) |
| Calls to International Directory Assist
(1225) |
| International Roaming: Applicable call rate +
flagfall for standard voice calls made while
roaming overseas for customers specifically
opted-in to the Vodafone Traveller proposition |
| |
Vodafone Infinite Plan Product |
Vodafone Cap Product |
| |
$45
Month
to
Month
& $50
Plans |
$60
Month
to
Month &
$65
Plans |
$80
Month
to
Month &
$85
Plans |
$90
Month to
Month &
$100
Plans |
$19 |
$20 |
$29 |
$35 |
$45 |
$49 |
$55 |
$59 |
$79 |
| Service |
Rate for Service |
Rate for Service |
| (note - this call rate is in addition to the Zone
Charge per minute applicable to the country
you are in at the time of making the call which is
not included in any Cap or Plan). Vodafone
World (default proposition) rates are also not
included in any Cap or Plan. For full
International Roaming rates and charges for all
services (including Zone Charges and Vodafone
World), go to vodafone.com.au/roaming. |
|
|
| International voice calls |
See: Not
payable
from
included
value |
28c connection fee + applicable
country rate (vodafone.com.au
for rates) |
35c connection fee + applicable country rate (vodafone.com.au for
rates) |
| International video calls |
See: Not
payable
from
included
value |
28c connection fee + 1.5 x
applicable country voice call rate
(vodafone.com.au for rates) |
35c connection fee + 1.5 x applicable country voice call rate
(vodafone.com.au for rates) |
Not payable from included value
This table details other services that you can purchase from or via Vodafone, but which cannot be paid for from your Vodafone Infinite Plan or
Vodafone Cap Product’s included value (unless stated otherwise).
You will be charged an additional amount for these services at the rates specified in this table.
| |
Vodafone Infinite Plan Product |
Vodafone Cap Product |
| |
$45 Month to Month & $50 Plans |
$60 Month to Month & $65 Plans |
$80 Month to Month & $85 Plans |
$90 Month to Month & $100 Plans |
$19 |
$20 |
$29 |
$35 |
$45 |
$49 |
$55 |
$59 |
$79 |
| Service |
Rate for Service |
Rate for Service |
Mobile Data / Internet on
Your Mobile* on Vodafone
network
*Additional rate applies if
included data allowance is
exhausted |
with
data
allowan
ce only |
500MB included,
then 25c per MB
(min 50KB
session) |
2GB
included,
then 25c
per MB
(min 50KB
session) |
3GB
included,
then 25c
per MB
(min 50KB
session) |
4GB
included,
then 25c
per MB (min
50KB
session) |
100MB
include
d, then
25c
per MB
(min
12KB
sessio
n) |
200MB
included
, then
25c per
MB (min
12KB
session) |
200MB
included,
then 25c
per MB
(min
12KB
session) |
1.5GB
included,
then 25c
per MB
(min
12KB
session) |
2GB
included
then 25c
per MB
(min
12KB
session) |
1.5GB
included
, then
25c per
MB (min
12KB
session) |
3GB
included,
then25c
per MB
(min
12KB
session) |
2GB
included,
then 25c
per MB
(min
12KB
session) |
| with
Unlimit
ed
Blackb
erry
BIS |
N/A – can be
purchased
separately |
Unlimited
Blackberry
BIS +
2GB
included,
then 25c
per MB
(min 50KB
session) |
Unlimited
Blackberry
BIS +
3GB
included,
then 25c
per MB
(min 50KB
session) |
Blackberry
BIS + 4GB
included,
then 25c
per MB (min
50KB
session) |
N/A – can be purchased
separately |
Unlimited
Blackberr
y BIS +
1.5GB
included,
then 25c
per MB
(min
50KB
session) |
|
Unlimite
d
Blackber
ry BIS +
1.5GB
included
, then
25c per
MB
(min
50KB
session) |
Unlimite
d
Blackber
ry BIS +
3GB
included,
then 25c
per MB
(min
50KB
session) |
Unlimited
Blackberr
y BIS +
2GB
included,
then 25c
per MB
(min
50KB
session) |
| Tethering |
Included in Data inclusion, then 25c per MB |
Included in Data inclusion, then 50c per MB |
| Calls to Ask Anything (123) |
$1.30 connection fee + 1.30c per 60 seconds |
$1.30 connection fee + $1.30 per 60 seconds |
| Premium SMS and MMS |
Varies, depending on service |
Varies, depending on service |
| Premium voice and video calls |
Varies, depending on service |
Varies, depending on service |
International Roaming:
All charges while roaming
overseas are excluded except the
applicable call rate + flagfall for
standard voice calls for customers
specifically opted-in to the
Vodafone Traveller proposition
(see 'Payable from Included
Value" table) |
Varies, see vodafone.com.au/roaming for
details. |
Varies, see vodafone.com.au/roaming for details. |
| Vodafone Central and STK
Content purchases and
downloads |
Price specified at time of purchase |
Price specified at time of purchase |
| International voice calls |
28c
connection
fee +
applicable
country rate
(vodafone.co
m.au for
rates) |
See: Payable from Included
Value |
See: Payable from Included Value |
| International video calls |
28c
connection
fee +
applicable
country rate
(vodafone.co
m.au for
rates) |
See: Payable from Included
Value |
See: Payable from Included Value |
| Call Screen |
5.5c for the first 10 seconds or 99c per message |
5.5c for the first 10 seconds or 99c per message |
Excluded* internet and data
services when using Vodafone
Unlimited BlackBerry® Email and
Internet Browsing
* Excluded services include:
Pocket Life, Vodafone Central
purchases and downloads, You
Tube and other video streaming,
content purchases or downloads
from any application not loaded
by Vodafone or Research In
Motion, Premium TXT and Chat,
single downloads of 3MB or larger
or any data usage by any
application that does not use the
BlackBerry® Access Point (APN). |
All excluded services are deducted from your
data allowance, and then charged at your
additional data rate |
All excluded services are deducted from your data allowance, and then charged at
your additional data rate |
Vodafone Bundled Mobile Broadband Products
This table specifies minimum monthly spend pricing, minimum contract terms and monthly data allowances for Vodafone Bundled Mobile
Broadband Products:
| |
Contract Term |
Minimum Monthly Spend -
Bundled Rate (does not
include monthly cost of
voice Cap or Plan) |
Monthly
data
allowance |
Contract Minimum
Spend - Bundled Rate |
Early Exit Fee (does
not include any
applicable Early
Exit Fee for your
bundled voice Cap
or Plan) |
Minimum Monthly
Spend - Unbundled
Rate (see paragraph
(g) below for
details) |
| $10 Mobile Broadband Bundle |
12 Months |
Starter USB Modem: $10 (MBB plan and device) |
1.5GB |
$120 (with Starter USB
Modem) or $192 (with
Pocket WiFi™2 or
Vodafone Mega
Modem) or $899 (with
iPad 2, 16 GB) or $1039
(with iPad 2, 64 GB)
Plus
Total minimum spend
on voice Cap or Plan
selected (for details see
section on Caps or
Plans) |
100% of minimum
monthly spend x
months remaining on
contract. See
paragraph (f-g)
below for further
information |
Starter USB
Modem: $15 |
| Pocket WiFi™2 or Vodafone
Mega Modem: $16 ($10 for
MBB plan and $6 for device) |
Pocket WiFi™2 or
Vodafone Mega
Modem: $21 |
| Apple® iPad 2, 16GB or
64GB version: $50 ($10 for
MBB plan and $40 for iPad 2)
PLUS one off upfront payment
of $299 on 16GB version or
$439 on 64GB version |
Apple® iPad 2: $55 |
| $20 Mobile Broadband Bundle |
12 Months |
Starter USB Modem, Pocket WiFi™2 or Vodafone Mega Modem: $20 (MBB plan and selected device) |
4.5GB |
$240 (with Starter USB
Modem, Vodafone
Mega Modem or Pocket
WiFi™2 device) or
$1019 (with iPad 2,
16GB) or $1159 (with
iPad 2, 64GB)
Plus
Total minimum spend
on voice Cap or Plan
selected (for details see
section on Caps or Plans). |
$20 x months
remaining on
contract. See
paragraph (f-g)
below for further
information |
Starter USB
Modem, Pocket
WiFi™2 or
Vodafone Mega
Modem: $29 |
| Apple® iPad 2, 16GB or
64GB version: $60 ($20 for
MBB plan and $40 for iPad 2)
PLUS one off upfront payment
of $299 on 16GB version or
$439 on 64GB version |
Apple® iPad 2: $69 |
| $30 Mobile Broadband Bundle |
12 Months |
Starter USB Modem, Pocket WiFi™2 or Vodafone Mega Modem: $30 (MBB plan and selected device) |
10GB |
$360 (with Starter USB
Modem, Vodafone
Mega Modem or Pocket
WiFi™2 device) or
$1139 (with iPad 2,
16GB) or $1279 (with
iPad 2, 64GB)
Plus
Total minimum spend
on voice Cap or Plan
selected (for details see
section on Caps or
Plans). |
$20 x months
remaining on
contract. See
paragraph (f-g)
below for further
information |
Starter USB
Modem, Pocket
WiFi™2 or
Vodafone Mega
Modem: $39 |
| Apple® iPad 2, 16GB or
64GB version: $70 ($30 for
MBB plan and $40 for iPad 2)
PLUS one off upfront payment
of $299 on 16GB version or
$439 on 64GB version |
Apple® iPad 2: $79 |
| $10 Mobile Broadband Bundle |
24 Months |
Starter USB
Modem, Pocket WiFi™2 or
Vodafone Mega Modem:
$10 (MBB plan and selected
device)
Apple® iPad 2, 16GB
version: $40 ($10 for MBB
plan and $30 for iPad 2) |
1.5GB |
$240 (with Starter USB
Modem, Vodafone
Mega Modem or Pocket
WiFi™2 device) or $960
(with iPad 2, 16GB) or
$1200 (with iPad 2,
64GB)
Plus
Total minimum spend
on voice Cap or Plan
selected (for details see
section on Caps or
Plans). |
100% of minimum
monthly spend x
months remaining on
contract. See
paragraph (f-g)
below for further
information |
Starter USB
Modem, Pocket
WiFi™2 or
Vodafone Mega
Modem: $15 |
| Apple® iPad 2, 16GB or
64GB version: $50 ($10 for
MBB plan and $40 for iPad 2) |
Apple® iPad 2,
64GB version: $55 |
| $20 Mobile
Broadband
Bundle |
24 Months |
Starter USB
Modem, Pocket WiFi™2 or
Vodafone Mega Modem:
$20 (MBB plan and selected
device) |
4.5GB |
$480 (with Starter USB
Modem, Vodafone
Mega Modem or Pocket
WiFi™2 device) or
$1200 (with iPad 2,
16GB) or $1440 (with
iPad 2, 64GB)
Plus
Total minimum spend
on voice Cap or Plan
selected (for details see
section on Caps or
Plans). |
$20 x months
remaining on
contract. See
paragraph (f-g)
below for further
information |
Starter USB
Modem, Pocket
WiFi™2 or
Vodafone Mega
Modem: $29 |
| Apple® iPad 2, 16GB
version: $50 ($20 for MBB
plan and $30 for iPad 2)) |
Apple® iPad 2,
16GB: $59 |
| Apple® iPad 2, 64GB
version: $60 ($20 for MBB
plan and $40 for iPad 2) |
Apple® iPad 2,
64GB version: $69 |
| $30 Mobile
Broadband
Bundle |
24 Months |
Starter USB
Modem, Pocket WiFi™2 or
Vodafone Mega Modem:
$30 (MBB plan and selected
device) |
10GB |
$720 (with Starter USB
Modem, Vodafone
Mega Modem or Pocket
WiFi™2 device) or
$1440 (with iPad 2,
16GB) or $1680 (with iPad 2, 64GB)
Plus
Total minimum spend
on voice Cap or Plan
selected (for details see
section on Caps or
Plans). |
$20 x months
remaining on
contract. See
paragraph (f-g)
below for further
information |
Starter USB
Modem, Pocket
WiFi™2 or
Vodafone Mega
Modem: $39 |
| Apple® iPad 2, 16GB
version: $60 ($30 for MBB
plan and $30 for iPad 2) |
Apple® iPad 2,
16GB or 64GB
version: $69 |
| Apple® iPad 2, 64GB
version: $70 ($30 for MBB
plan and $40 for iPad 2) |
Apple® iPad 2,
16GB or 64GB
version: $79 |
Additional Data Price - Australia: 2c per MB, charged per KB.
Additional Data Price - International: 1c per KB (minimum session of 10KB)
The following terms and conditions apply to you if you purchase a Vodafone Bundled Mobile Broadband Product:
(a) Vodafone Bundled Mobile Broadband Products are only available to you at the same time as time you first sign up or resign to an
eligible 12 or 24 Month Vodafone mobile contract (excludes corporate plans). You will not be eligible to add a Vodafone Bundled
Mobile Broadband Product after a new connection or resign has been provisioned, until you are eligible to resign again. If you are an
existing customer part way through your voice Contract Term who would like to add a Mobile Broadband service to your account, or if
you wish to purchase a Mobile Broadband service from Vodafone in isolation (with no voice component) contact Vodafone for details on
our range of standard Mobile Broadband Plans.
(b) You must have a compatible USB Modem, Pocket WiFi™2 or Tablet device to use a Vodafone Bundled Mobile Broadband Product.
(c) Your Included Data allowance can only be used in Australia, on Vodafone networks. Data usage outside Australia is charged at the
Additional Data Price – International rate.
(d) If you exhaust your Included Data allowance, additional data usage will be charged at the Additional Data Price – Australia rate.
(e) Included Mobile Broadband Data allowance is only available for use via your compatible mobile broadband device. It is not available for
use on your handset.
(f) In the event that your Vodafone Bundled Mobile Broadband Product is cancelled before the applicable Contract Term has expired, you
will be liable to pay the Early Exit Fee listed in the table above. Your eligible 12 or 24 month voice contract will continue unaffected,
unless you also elect to cancel that (Early Exit Fees may apply – refer to your individual Cap or Plan for details).
(g) In the event that your eligible 12 or 24 month voice contract is cancelled, you will no longer be eligible for the Bundled Rate listed in the
table above (you may also be liable for an Early Exit Fee for your voice contract – see your individual Cap or Plan for details). You can
either elect to also terminate your Vodafone Bundled Mobile Broadband Product (refer to paragraph (f) above for consequences), or you
can continue your Vodafone Bundled Mobile Broadband Product for the remainder of the Contract Term at the Unbundled Rate listed in
the table above. If you elect to continue your mobile broadband service at the Unbundled Rate, but then cancel that Product before your
Contract Term is complete, you will be liable for an Early Exit Fees listed in the table above.
(h) All non-data use (eg voice calls, SMS/MMS and content) via your Mobile Broadband SIM Card or non- data use (eg content) via your
Vodafone Micro-Sim is charged in addition to your data plan. Refer to the Section titled “Rates and Charges for Non-Data Use Vodafone
Bundled Mobile Broadband Products” for further details.
(i) Unless otherwise stated, the Minimum Monthly Spend for your Vodafone Bundled Mobile Broadband Product is in addition to any
handset/device repayments (if applicable) and any costs for excluded data usage.
(j) The Minimum Monthly Spend is payable for each full monthly billing cycle in advance and is non-refundable. All other charges are billed
at the end of the monthly billing cycle in arrears.
Rates and Charges for Non-Data Use on Vodafone Bundled Mobile Broadband Products
Not payable from Included Data
Vodafone Bundled Mobile Broadband Products include a fixed amount of data only. This table details other Products that you can purchase
from Vodafone via your Mobile Broadband SIM Card or, where applicable, Vodafone Micro-Sim, but which cannot be paid for from your
included data (unless stated otherwise). You will be charged an additional amount for these Products at the rates specified in this table.
| Services you can purchase for an
additional charge (where applicable) |
Rate |
| Standard National Voice Calls |
20c Call Connection fee + 1c per second. |
| Standard International Voice Calls |
Varies - check vodafone.com.au. |
| Standard National Video Calls |
1.5c per second |
| Standard International Video Calls |
1.5 x applicable country rate (rates at
Vodafone.com.au) |
| Standard National & International TXT up
to 160 characters |
25c per message |
| Standard National & International PXT® |
25c per message |
| Standard National & International Video
PXT® |
75c per message |
| Voicemail within Australia |
20c Call Connection fee to retrieve plus 1c per
second. |
| 1223 Directory Assistance |
$1.10 Call Connection fee + standard voice call
rates if thru-connected |
| 13 and 1300 Numbers |
1c per second |
| 18 and 1800 Numbers |
11c per 30 seconds |
| Customer Care Calls (calls to 1555) within
Australia |
0c |
| Re-routed Standard Voice Calls |
20 Call Connection fee + 1c per second |
| Re-Routed TXT or PXT® |
25c |
| International Roaming |
Varies, go to vodafone.com.au |
| Vodafone Central content purchase |
Price specified at time of purchase |
| 123- Ask Us Anything |
65c per 30 seconds billed per second plus $1.30 call
connection fee. |
| CallScreen |
5c for the first 10 seconds or 99c per message |
| STK Alerts and Content Downloads |
Price specified at time of purchase. |
| Premium TXT/PXT® |
Varies depending on service |